We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is good, sewn smoothly, inside one large space and 4 small pockets. The color corresponds to the photo. The problem is the fastening of the handles. After a few days, one element of the fastener fell off and lost.
The bag is just a class, very good quality, the description corresponds completely. Seller recommend. The order came quickly.
Quality Super
Good product
Excellent quality bag. The color is pleasant, as desired. I took it for mom. Not huge, but roomy. I came quickly.
Normal thing to buy can
Everything ok
Thank you for the bag and for the fast delivery!
Очень довольна покупкой. Пришла быстро и выглядит хорошо. Вместительная. Рекомендую)
Reçu ce jour. Très beau sac. Beau volume. Les finitions sont de qualité. Je recommande !
A beautiful bag, very pleasant to the touch. Capacious pockets. Came in excellent condition, inside the pillow made of air. The strap is long, everything is executed qualitatively.
шло чуть больше двух недель в красноярский край. товаром довольна, материал классный, мягкий, похож на натуральную кожу. цвет как на фото
Gorgeous and very well made. Love it!
The bag is excellent, bright, matches the photo.
Ordered in the SPB 21.06, received 3.07 by mail. Everything was tracked. There is a small smell, but it will blow out. Zipped pocket cheat. Inside the large compartment, there are small pockets. Color as the picture. The order is satisfied.
I'm very satisfied
Corresponds to the description
Super quality!!!
Everything is fine! The bag came very quickly, the description matches!
No words! The bag is perfect! Good material and great size, not very big or small.
Bag Super! Good quality, no sticking thread, in appearance and do not say that leatherette, many pockets
The bag is excellent, it corresponds to the description. But I thought that she would not be so brilliant.
very nice bag, good fabric, elegant
The bag is stunning. Corresponds to the description. Color oboldenny. Packed very well. I recommend
Quite quickly the goods came, there is a smell, but, I think, will quickly fade. The corner of the bag was wrinkled during transportation. I hope it's fine.
Cool
The goods are received.
A4 format climbs, I'm happy. The handles are short solved original.
Thanks you.
All Super!!!! Very satisfied!!!! Thank you!!!
The bag surpassed all expectations. Got fast enough. The material is not bad. Visually looks even better than in the photo. There was no smell. Uncritically wrinkled handles. Inside was a package with air so the bag itself is ideal. Of the minuses inside there is no roomy pocket. A large smartphone put nowhere, but it's more digging.
The picture came in exactly the same. A really beautiful and useful product. Also packed very well. Highly recommend to
The parcel came very fast. I am satisfied with the solid and shapely handbag. Good quality for this price.
Fully corresponds to the photo. I'm happy.
Bag class
Comfortable and high quality
Very nice and good size bag
The bag to Murmansk was exactly 60 days. The quality is excellent. The smell is present, I hope, will quickly fade. So as not to rush, inside was a bubble. The seams are even. There are 3 pockets external, 4 internal, one of them with a zipper. Handles are removed. The strap for socks on the shoulder is fastened with adjustment .. it looks neat in size, FA4 is included. I'll walk with her!
Excellent
The bag is good, the touch is very pleasant, and looks very good, simpotichno, I advise, one in one as in the photo
Loved, very beautiful.
I love this bag!! Quality is excellent.
Great bag
The bag is very roomy and compact :)
It's just like the pictures. Very good quality and well packaged. I loved it.
The bag came in less than a month, well packed roomy, I like
Excellent quality for value. Delivery less than 1 month
I was very pleased. The color is very beautiful. Its size is beautiful. The details are beautiful.
The bag corresponds to the description. Packed in package. Inside was a package, but apparently the air came out. A little mint, but I think that will smooth out. There was a slight smell, but quickly passed.
A good, high-quality bag and very fast delivery in 5 pieces.