We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can not open the lock
Классный рюкзак. Имеет один большой отдел, много маленьких кармашков по периметру.
Quality awesome
Ordered 2 19.02 backpacks, got 2.03. Very good quality, roomy, the seams are even, the form is kept perfectly, everything is declared in the kit. They took for work a season (Geological Exploration), who knows he will understand that these backpacks are seen a lot in two young men in many months. Thank you.
I liked the backpack, it looks dewhite, but it is compact, for those who like to travel on light. It turns out three departments, two of them have additional pockets, the handles are all well stitched, adapted for comfortable carrying (if torn off, then only with a bunch of backpacks). But the fasteners for the strap-carrying, as well as the carabiners on it are plastic. Zippers are thick, look durable. In the gift came a lock, a cover. But with the carabiner, my husbands and I realized that there was a carabiner that was on the backpack, because there was no additional carabiner. And we dreamed that if plastic breaks, we will replace them. The lock, I think, is also at the first airport to collapse-hlipenky. There is a cover. On one side it is black, on the other it is silver. I do not know how to wear it correctly. The delivery is really fast-4 days to the Krasnodar Territory (the truth was ordered from Russia). Who is interested in the size-on the photo on the right backpack in the case, on the left pillow 50 × 70. Backpack if you fill, he probably just with a pillow.
Great that looks good quality! It is tall and very beautiful
The quality of the norms, roomy and quite comfortable. After a month of operation, an inner pocket broke. Delivery in 4 days in Moscow
Very large and roomy. That's what my husband wanted. Lots of pockets. Worn as a backpack and as a bag. Purchase satisfied. Delivery by courier to the house.
Everything is fine. The quality is good, but the color is no more bright than in the photo. It is not critical for me
Good afternoon. Delivery in Russia is fast, exactly a week. The backpack fully corresponds to the description. I am happy with the purchase. I advise you to take it.
Order alien for a week ruкзаk good durable very roomy many pockets and compartments can be worn as a bag as a backpack for a long trip is suitable
Fully corresponds to the description, very quickly delivered. Good quality, nice and practical color. What you need for travel!
Just like in the description. At first glance, a quality thing. Well sewn, threads do not stick out. Seller recommend. As I use, I will complement.
<2en> good saglam bag.
All norms.
The quality is good, this money is worth exactly.
Very solid and large backpack. Lots of pockets.
Bottomless storage of your things, almost like a chest of gpimrm
Very fast delivery courier brought on the third day home. Very large backpack. Very interesting model, you can use both a backpack and a shoulder bag, for traveling the most it. Lots of pockets and compartments. Conveniently located handles that could put a backpack in the luggage compartment.
The goods is according to the description
Nice backpack!!!
Perfect, superior quality. Price quality level, it's really good!
Отправили быстро, из Москвы в Челябинск дошло за 2 дня, пошит отлично, скоро надеюсь проверить при эксплуатации
Товар соответствует описанию. Рекомендую продавца.
Great backpack and fast delivery!
Nice backpack
The bag is excellent, it came very quickly
Super fast 3 days delivery to Moscow to door. Bought for business trips
People well, what can I say, the backpack is good, I think for 3 kosorya it's a gift, it is just оконтропупивший!!! I didn't see it. If you are big growth like me, then yes ....
Excellent backpack and excellent bag. For 10 balls
Corresponds to the description, only the goods came later than promised.
Very spacious and solid backpack, thanks!
The goods are very good, corresponds to the description. Got one week later. Thank you very much
Рюкзак хороший, но очень долгая доставка до Казахстана, почти два месяца.
Everything corresponds to the description. It's really big.
Dear good backpack.
Delivery fast, quality at altitude
Excellent quality, everything is well sewn. Well done supplier.
До Губкинского 12 дней. Продавец отправил быстро, с ним не пришлось общаться. Рюкзак качественный, интересный, тяжеленький
Super I order already the 2nd, first I ordered myself then my husband asked for the same. Now we are ready for hiking and traveling
Great backpack. Quality is good. Capacity decent
Super
Skin big bag
Incredible speed, less than two days. Perfect description
Got everything arranged
Product conforms to the photo. Top quality. Happy with my purchase.
First impression is that of a really high quality backpack for a great price. Love the attention to detail. Highly recommend
excelente.
The backpack bag came on time. Made an order on December 29, and received on January 3. I liked the quality. One large compartment, the second compartment for the laptop and the "office" plus a few small pockets. Can be worn as a bag or as a backpack. The only negative is a soft back (you can make it harder). The acquisition is very satisfied.
Super lovely bag handle big also laptop 17,3 fits there easy in beautiful rain cover join only the clasp was less I plugged it in 2 days comprehensively used in the rain what with baking from air falls rain cover there around each and everything is dry remained