
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
товар хороший. пришло быстро
Товаром доволен. Нарушений вида не наблюдается, материал приятных, спасибо! Thank you!
The really high quality, strong והתפרים beautiful, with extensions straps leather
The bag is really excellent, the quality is at its height!
Всё супер,спасибо.
Very good quality and conform to the presentation Thank you
Delivery to Pskov region 20 days. Bag fire!!! Recommend.
Cool Bag
Super !!!! Thank you!
It was late. But, the bag is bomb. Quality at altitude! My husband is happy. Thank you.
Не в первый раз заказываю. отличная сумка-рюкзак-трансформер
2 weeks went by order. This is the record
Perfect
Cool bag, many compartments, can be worn as a backpack
The bag is good, quality. All locks and zippers work. The lines are even. The bag looks stylish. Very interesting and convenient way to carry a bag over your shoulder and as a backpack. Delivery to Krasnodar region for 22 days. Track was tracked all the way. Seller recommend. Very happy.
Хорошая сумка спасбо продавцу за подарок 5*****
The best impressions. Recommend.
Perfect
High quality, all the seams are even, the threads do not stick out, the zippers work clearly, the parcel came quickly. Satisfied with 5 +
The bag is very high quality! It does not look cheap. Even exceeded my expectations!
The goods came very quickly. Very durable and quality material.
The bag is very good, my old on 2nd photo, in which it would quietly fit everything for my everyday life, it already seems very bad, I 've never noticed that before. In the new bag quietly fit laptop 17 with a small inch, the quality of the bag is good, there is no sticking thread, no torn or rubbed places, all straps are durable, zippers do not eat, dogs are quietly and easily fastened. Offices for everything is enough, and you have to get used to it, so as not to forget which compartment put the one or the other thing) the first two limping reviews-2 lollipop in the form of Christmas tree❤& Middot;
Very nice quality very happy
Good afternoon, the bag is very pleased.
Great bag. Corresponds to the description
Material quality. Sewn exactly firmly. Very functional.
ok
Great, lots of space and pockets, straps for carrying a backpack, and over the shoulder, Quality sewing, took for a gift to her husband, thank you. I recommend to buy...
Not a bad bag for business trips just right
Great bag
Very good product, practical, fast delivery times thank you
He arrived quickly. Good product.
The bag is very cool! Many pockets, the quality is good. Delivery mega fast, ordered 11.11, received 20.11. Track tracked. Seller recommend
Delivery to St. Petersburg 8 days. First score! The seams are even, the accessories look quality, many convenient compartments and pockets. Easy transformation from bag to backpack. In general, very satisfied. I hope it will last a long time.
I thought it would be worse, but in fact it turned out to be very good and convenient. Just in size everything came up and very pleased with a lot of compartments and pockets
Excellent bag, original, can be worn as a backpack
Yes, a good bag, and quality and functionality. And beautiful, my wife liked it))
The bag is very beautiful and quality. The material is durable. Received for a very short time. I advise you to buy.
The bag is very comfortable, I hope the locks will last at least a year.
great.
Awesome comfortable bag. Recommend
The bag is cool, it just came in 14 days!
I bought my son. He is very pleased, the bag is sewn qualitatively.
Super!!!
Fire bag! Got what I wanted! Excellent sewing, all the seams are neat, fairly dense material, smooth canvas. Good accessories, everything was done correctly. Many pockets, for placing different items. In short, a bag for everyday tasks. Delivery is very fast, only 10 days. Sent on payment day! Seller Grade 5 +
This Bag is fantastic.
Excellent quality! I was really surprised!
All right, thanks.
Got the bag. The model is interesting, the buckles are metal, the belts look like leather. Heavy.
Very good quality!