We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent. Exceeds expectations. Delivery fast their RF Courier IML. Gift-mouse pad.
Great quality material.
Excellent quality, thick material
Just perfect. Very good quality, solid closures, waterproof, several compartments, a usb port and xxl format has a large capacity. I was looking for a bag like this for my motorcycle rides and this one is great.
Качество, скорость доставки, Супер!
The first bag arrived well as planned the second arrived 2 months after disappointed is very long
Excellent backpack, strong, dense material, well sewn. In 17 inches, 2 five-year-old pet is perfectly wet. Of the minuses: 1. few internal pockets for small lamb, closing and not at all. 2. the zipper of the main compartment is performed on the side and constantly fits on the tight corners of the backpack.
Good.
17' is pretty big. I'm 1.93m so it fits just fine. Would not recommend for average height.
I really like the quality of this product. it looks cool and feels study enough. it has a front pocket a hidden back picket and a top pocket. as well as some inner compartments for pens and whatnot. I haven't really used the usb port but that okay. my only concern is the top pocket is not big enough for a modern smartphone.
отличное качество
Great product, better than expected, has exceeded expectations
In principle, the backpack costs its money. The quality is normal, although there are protruding threads. In Gray, it turned out to be darker than in the picture (it's straight dark gray, and in the picture it's light)
The goods arrived in Moscow in 5 days given the holidays. The backpack is very roomy and quality .. Let's see how it will be worn. the laptop 17.3 Lenovo is comfortable. The only bottom in the compartment for the laptop would be laid something, the walls are soft, and the floor of the compartment is thin-you can put the backpack on the floor. can just cut a piece of foam rubber and put it there that I did
Excelente maletín, llegó en la fecha establecida, bastante grande para un equipo Asus VivoBook 15 de 15'6 pulgadas. Bastante espacioso y adecuado para una persona de 1.85 cm promedio de altura
Good product fast delivery
This backpack complies with the photos and looks good quality, it arrived very quickly in France. However it is very rigid, because of the padded part for the computer, impossible to enter a lot of business, even the outside pockets are very limited in volume. By cons if you need to put just a computer and some cables/papers etc-this bag is for you!
puikiausias pirkinys ever! nustebau gavusi tiesiai į namus. kuprinė tikrai labai kokybiška. greitas pristatymas. :)ačiū už dovaną!
Thank you very much. Product quality good מאד and it's fast.
Excellent backpack, excellent quality, instant delivery. Recommend!!!
Like the product
رائعه جدا وحجمها مناسب
Спасибо, рюкзак супер!!! Качество отменное. Доставка в Литву 2 месяца. Продавец положил коврик для мышки в подарок, приятно! Рекомендую товар и продавца.
Super!
The backpack is premium quality and definately worth your money.
отличное качество, вме соответствует описанию
Goods are quality, delivery to the door and fast. 17 "is not small size, consider this when ordering.
A little larger than expected, the medium size fits perfect laptop of 15,6 and still plenty of space. The backpack finishes are quite top, very spacious and comfortable, fully recommended.
Fast delivery, quality is super
Thank you
Best & Fast Shipping
really fast shipping
ATP
otimo
Muy buen producto, de buena calidad, cómodo y resistente. Es el segundo que compro. Tardó bastante en llegar, se retrasó la fecha probable y hubo problema con el seguimiento del producto. Pero finalmente llegó bien, y de regalo una alfombrilla para ratón.
Отличный рюкзак. Первый рюкзак купила внучке на день рождения в другом магазине, то же очень хороший и оказалось, что моему взрослому сыну, ее папе, рюкзак то же нужен. Купила сыну в подарок на день рождения. Все выглядит добротно, качественно. Пока не подарила, но думаю понравится. Быстро доставили. Благодарю вас за хорошую работу и качественный товар. Отдельное спасибо за подарок. Очень люблю подарки! И мне очень был нужен коврик для мышки. Успехов! Скоро день рождение дочери, то же подарю рюкзак, отличный подарок.
el morrale esta en buen estado, muy cómodo y bonito
buen producto , buen precio
Very good
Material like the description. Advise buying
Fully corresponds to the description. Excellent quality. I really liked it. I put all five. Delivered by courier to the house, free of charge.
I buy this 3rd time due to quality.i like .
The backpack is excellent, it is EXACTLY like advertised, one of the rare cases where the product looks as good in real life as it does in advertisments.
Great bag! Thank you!
My husband liked it. The quality is excellent. Delivery to the apartment. Recommend
love it
All Super
All ok
As always delivery to the apartment, take a second backpack, the fabric is not killed, for years, only lightning is killed by the beast zatalikivaniya of a huge number of things.
I did. Surprisingly very quickly 24.12-27.12.20 delivery from Moscow to Moscow. Everything corresponds to the description, sewn very qualitatively, there is even a quality certificate, many pockets, there is even a cord for charging, I'm satisfied with the quality.