We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
top quality product and fast shipping!
Ordered 09.02.21 took in paragraph 12.03.21, I liked the backpack, sewn well, dogs on locks walk well, easily. Sizes match.
Arrived in 3 weeks, the quality is normal, I recommend
Quality is good
A good backpack for such screens) if you are neat, will last longer. Shipping fast. Spasibki)
Light and full of space.
Thank you. on. training. Most. That. 5 stars
I have the back pack within.
Excellent product I arrive in perfect condition in a time before expected
The first time issued delivery to the point of issue. Oddly enough, this is the fastest delivery of all my orders, a couple of weeks were waiting for everything) Backpack is good, all as in the photo. Material fabric with impregnation, quite dense. There is a small smell, but it will fade. Thank you very much for the speed and quality))
Качественный, лёгкий, внутри 1 карман, быстрая доставка
Отличный вместительный рюкзак
Great backpack!
Second time I order, the quality is super
received good as same as in picture thanks
super
A good backpack, it sits very comfortable, very neat and stylish. The material is dense and high-quality. Recommend.
A good simple backpack without any ponts
The goods came in 2 weeks. The quality is excellent. All seams are even.
Externally one in one, which is also in the description. Weathered on the balcony
Excellent oversized backpack. Two compartments, no extra pockets. Quality of performance at the level, let's see how long it will last. I recommend, for my money top!
Looks better than in the photo. I am happy
Well, fighting on backpacks, of course, will not go. There is no rigidity. And to school textbooks will pull. There are only two offices.
Nice backpack. 5 pebbles of beer + snack neatly holds, real savings on packets of Pyaterochka. To the Moscow region in 20 days has arrived
Backpack from China to Moscow reached 2 weeks. Zippers are working, straps are strong, to wear a special-purpose and a box with a lunch is the most. 11.11 ordered it for 540₽.
Backpack as in the photo. To say nothing, everything has arranged me and the child. Ordered 11.11, in Rostov arrived 27.11, which is fast enough.
The parcel arrived on time the backpack looks good, let's see what will show time, I'll use it.
Baby satisfied
Nice backpack.
Good ones
Excellent backpack, last year I ordered the same, enough for exactly a year at the end of the year, the lining broke (the fabric between the departments) he studied at the time in the 9th grade, wore a lot of textbooks. Sustained, now in the 10th grade, the briefcase shows itself perfectly, for such a low price is especially good
The backpack is not bad. I liked it. The only thing I miss is one inner compartment
Fast shipping. Do not complain about the backpack. Excellent
Exactly what I asked for.
Description corresponds. Heavy carry-did not crack. In hiking conditions is not tested.
все соответствует описанию
good product
Thank you all quickly and matches the description.
в общем рюкзак смотрится хорошо, прошит тоже хорошо, ниток нигде не торчит, все аккуратно, не громоздкий , мне понравился
Очень клевый рюкзак
Отличный рюкзак, заказывала для сына подростка. Качество супер.
come in foto
Looks good
Puiki, kokybiškai pasiuta, atejo per menesi.
Excellent backpack, came very quickly, light, comfortable.
Schnelle Lieferung. Alles wie beschrieben.
Всё прекрасно, мужу рюкзак понравился, качество отлично, описанию соответствует. По длине даже думали что короче будет. Карманов немного, но это и лучше, не надо будет долго что-то искать..Замки все работают. В подарок продавец положил открыточку и купончик со скидкой на следующую покупку с надписью "Спасибо" на английском. Рюкзак шел чуть меньше месяца.
Один из отделов оснащён одной молнией. С двумя было бы удобнее. А так всё норм
The goods at first glance are good, for their money. It was too long.
Thank you very much child liked