SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ChicBay.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ChicBay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great quality, measurement as described, fast shipping
good
Took for 735 rubles.
At first glance, the belt is good. Take the recommended size.
My husband liked it easily to shorten, the clasp is removed and the belt flips changing color. But waited more than a month ((
Good belt, size and color match order, delivery 18 days.
Very fast transport and I consider the quality of the product to be excellent
very good
Very good belt. I recommend.
The belt is excellent, visually neatly made. How long it will be visible.
Looks beautiful
Good strap
Delivery 3 weeks. The belt was well packed. Not damaged during transportation. Very interesting solution. It is double-sided, I chose black and brown. Buckle metal, with rotary mechanism. It is black, matte. The product is quality. Made of genuine leather. Neatly stitched. There were no defects. Cool belt. Suitable for a gift.
Great Belt!
Great Belt. Made of soft leather. I advise you to take a little longer, it is very easy to shorten
Great Belt! The quality is excellent, like all products of this brand. Belt model-two in one. Thanks to the rotating buckle, the color of the belt changes. I selected color: blue/black. Size: 130 cm (waist 115 cm). The quality of performance is excellent! The skin is soft. Everything is neatly stitched and processed. The material is declared as cow leather and split leather. Buckle classic metal rotating. Its color: matte black. Belt width: 3,5 cm. The edges are lined with a finishing line. On the belt there are 5 holes. I lost with the size, but my husband easily cut the belt to the length he needed.
the best quality!!!!
Cool belt
Good strap, excellent quality
Excellent belt, on the one hand belt black shade, on the other brown! The belt looks beautiful. You can wear jeans, you can wear trousers. The buckle is made in black, matte. Just it needs to pull a little and turn and the side of the belt will change, everything is very easy and simple! The belt is made of genuine cow leather, I will not approve, did not check. On the belt written characteristics of it, size. no scratches and creases were not, the quality is excellent. Definitely advise! Interesting belt!
Excellent quality Belt
Excellent double-sided belt. Buckle swivel, as a result, I kind of have two belts) took my husband, who for a minimum of accessories. But that there was a variety-this is an excellent choice. Buckle does not stick, the quality of the belt is good
Belt of excellent quality, on the one hand-black, on the other-blue. The connection place is treated with liquid skin. Buckle reversible, easy movement of the hand turns on the right side. Delivery two weeks. All packed neatly-and buckle and the belt itself in the protective film.
Cool belt! It's great that there is a rotary mechanism.
I have the latest option, a combination of black and red-brown. The material is listed as cow leather. Until the test was conducted, later I will supplement the review of this information. Buckle classic tipas rotating base. Size 4.5*9 cm. Painted in black matte color. Width at all 3.4 cm. In order to change the color of the front side, you need to take the buckle and pull on yourself, and then turn 180 degrees. With the length of course, I gave Mahu... The length chose on the already available belt 120 cm (waist 105). The belt sat very freely. You need to either beat additional holes, by the way 5 pieces, or I watched that the buckle can be opened and the strap cut. This seems to me a necessary element, because if I bought a belt, I lost weight, then you can do these manipulations to fit under yourself. I liked the color, especially red. The quality is excellent. The only thing, choose your size at the waist, not naobum. Delivery 3 weeks to Belarus by tracked track.
Not 100% skin, layers! But the quality is super! I advise!
I chose the colors black and blue. Quality is good, but not leather. Even if the belt is large, it can be shortened. The special mechanism opens, you get the belt and cut off the excess. In general, the belt is very cool I recommend to buy!
Cool double strap, comfortable solution. Easy to trim and change sides. Purchase satisfied.
Belt 2-sided. Can be worn by any side. The buckle easily turns on the right side. Great idea. We get two belts at one price! The quality of the belt is perfect. Sewing is excellent. Split material. This layer of genuine cowhide leather in this case. The belt is tight, thick. The width is 3,4 cm. Buckle classic, metal, black matte color. Looks very stylish. The size grid is very large. I chose 105 cm (waist 90 cm). The length of the belt is 105 cm, with the buckle is 110 cm. There are 5 holes in the belt. The size of the belt fit her husband perfectly. I did not even have to make additional holes.
It often happens that you like the belt but the color does not fit or they are all black... It's good that I met this copy) when I'm tired of one color, the belt just needs to turn) The belt is classic, made of genuine cow leather. Stitched perfectly plaque of metal in it and the whole secret. Turning the plaque changes the color of the belt. Looks great design, colors are combined with any clothes.
The belt is chic. I took the size for my mother. Quality is chic. Material leather. Strap tight. Its most raisins that it has 2 sides. I took beige and light brown. Very noble in color solution. Buckle matte in black. The buckle flips and you can change the color of the belt under your wardrobe. Mom is delighted. And also, the belt can be cut off if someone needs less at the waist. To buy I advise for a gift in general, as an option just delight!
At the waist about 82 cm perfectly fit the belt 105 cm. Classic leather belt with reversible buckle. On the one hand Brown, on the other light beige. To change the color, you just need to pull the buckle and turn it. Excellent quality. My husband is happy!
Excellent 2 in 1 belt, genuine leather, high quality, buckle rotates and can quickly change the color of the belt, turns out in one belt and black and brown, very cool!
Excellent strap
Chic belt, very like. Genuine Leather.
The coolest leather belt. Quality and stylish. A huge plus is that it is bilateral. Do not have to buy 2 belts. Here 2 in 1. great option. The buckle is very easy to turn on the right side. My husband was a little long. But we easily shortened it. And it became all in size. Very satisfied with the purchase. We have such very expensive. Delivery fast only 2 weeks to Yekaterinburg.
The belt fully corresponds to the photo on the product page. Kind of good and quality. As stated double-sided. Buckle rotating, flips without much effort, quickly. Sewing at the belt at the highest level, no flaws were found. Composition leather and split leather. But when unpacking there was a clear smell of the skin. Delivery took a month, the track was tracked.
good
Funny idea to perform such a buckle! I liked the belt.
Excellent Product, arrived very fast, exceeded expectations
A good belt, which, in addition to a strict classic design, has several interesting chips. First it is double-sided, that is, instead of the same color you get two, for example under the suit and under the jeans, and secondly, this accessory of the men's wardrobe has a swivel buckle, which allows you to transform the belt not to disassemble it, but simply twist: 2 seconds and your black strap turns into an accessory color coffee. After acquaintance with the product, I can highlight the following key features: + Good workmanship; + Material-cow leather; + Double-sided-the belt can be worn by any side; + Thanks to the swivel buckle, the accessory can be twisted to the other side in a few seconds; + Strict classic design; + Glossy lacquered belt tape; ? The skin, though natural, is distinguished from the split section of the cut, so it is considered lower-grade than the skin made from the facial cut. Comes an accessory peeled with a protective film. Delivery is average.
Excellent leather belt with 2 wearing options. Buckle over. Quality is just super!
Excellent quality belt. Strong, stitched well. There are no extra threads, it is not painted. heavy fastened easily. Shipping fast
perfect