SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ChicBay.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ChicBay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping fast stock Wholesale had is just as the
Very good product of excellent quality
I just received the product in Morocco and it's impeccable
classic one...
Excellent Product
The watch is beautiful, the bracelet gives it a good style. Nice product.
Thank you. Perfect. OK! OK!
He came to Kaliningrad region in a couple of weeks. The watch works (configured), without defects, well packed, in a branded tissue wallet with a paper multilingual instruction (no Russian), see. Photo. Look cool according to the pictures-fully met my expectations. Excellent Supplier and transport company for the delivery of goods-categorically recommend!!!
The clock reached the Krasnoyarsk region in 9 days. The watch at first glance is good. Included Watch, wipe cloth, instruction, coupon. It's fine. I will confirm the review after use.
This is the second hour! The first dropped from a high height to the concrete, only the button of the backlight broke and the leakage disappeared, but remained in working condition! In general, the watch does not look like stamping! There's fire on the hand!
Packed to send very well, came in two weeks to Vladivostok, all functions work. In quality-well, they look massive and cool, chatted shocked-nothing broke, the body is quality, the paint is good, but with detailed consideration near you can see small shocks, type a little not exactly glued squares of an hour, the strap in such a price segment is better to choose rubber, TC under the skin they are not quality and with daily wear quickly spoil. It is possible for such a price to find the assembly more pleasant on Ali, advertising will not be.
The clock came, with the description converges, I'll test it off.
For this money, the quality is excellent. Strap under the replacement, will sweat the wrist. Fast delivery, good quality.
Super Watch
Hermoso
Great watch
Cool Watch came quickly, thank you very much!!!!
Thank you it's looking nice
I took a clock from Russia and on my dial not 60 minutes a 50.
All OK
It came quickly (three weeks). I take this company already second watch (the first was more decorative, with Dragons). Manufacturer megalith for me showed itself from a good side, it's at the same time, that my watch does not last long. If short: available, stylish, inexpensive. Definitely 5 +
Purchase davolen, pleased with the strap. Quality for 5 out of 5
very good quality and fast delivery thanks.
Watch Super! Came in a branded box, there is a napkin for rubbing glass. Quality pleased, all quartz chips work, stopwatch, date, duplication of time, alarm clock, there is a backlight. Leather strap is not bad quality. I'm happy with the purchase, the clock is not big, it looks chic!
Quick, and good grades, ami didn't get me gift haha xD, I 'd buy back
The norm came from Finland
Free sample is long but price contrast quality is nicer.
All as in the picture... Everything works. And fast ..
very nice.
Clock Gun. delivery 6 days
lindo
As the product description,, and arrived within promised Parabens
Watch meets fully my expectations. Very fast delivery.
Thank you so much! I really liked the clock, for me itself! Delivery chose from Russia, the goods came quickly enough and the track was tracked. Seller recommend!
Excellent watch and very fast delivery took about a week to be delivered. Instructions easy to set up. Overall very impressed and good price. Would recommend.
Nice, god
Very good quality for this price, well finished with envelope, strap also anything yourself. Seems to be reliable, pożyjemy will see.
I ordered watches from Russia, reached UFA day for 4, maybe 5. The quality is excellent) came in a soft envelope) instruction in English, but in the 21st century I think it's not a problem, I figured out quickly with the configuration. Hands and a dial with phosphorous coating, the backlight of the electronic clock works, there is an alarm clock, time mode 12/24, chronograph, like a water protection is small, but I will not check, in general, while everything is chic) if there are jambs, then I'll add a tip. And so I recommend!
High quality product for both finish that for materials; Only flaw, forgivable, the nylon strap is a bit too thin. Highly recommended!
Watch-fire! Look awesome and expensive, even better than in the photo. We came in a little more than a month. All as in the description. There is a backlight, a date, a stopwatch. I took for 1400r, my money is definitely worth it.
excellent
The watch is cool, look great!
It's very small, although it has good construction.
Arrived today in good condition like product Will see if're working right now
Am satisfied with the purchase
very good quality. like it and fast shipped to the US
It takes time to arrive but happy with the product, spectacular.
awsome
Satisfied with the goods
Very well I advise very good