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| Buyer | Real customer reviews |
|---|---|
A***a   | 1 Oct 2019 10:26 The bag is very good. The quality of the skin is high. The bag itself is heavy and looks very solid. She's better in life than in the photo. All straps are made of solid pieces of leather, no pieces or cheap materials were seen. The quality of locks is the highest level. A quality bag and will last at least 15 years. I wanted to take it cheaper, but now i understand that i took the best option and did not regret it, because. In the office i saw in people those options cheaper and what i can say, they just froze in front of this bag and look like cheap shit)) skupa pays twice, so if you read my comment and think you should take this bag or not, then i can tell you unequivocally-it is worth it. When she comes to you, you're gonna be mad at how much she looks better in life and will definitely meet your expectations. By the way i will take the second one as a gift for a friend. And almost forgot about the delivery to say, came 2 weeks before moscow. All successful purchases!         |
| Customer | 19 Aug 2019 22:34 All as in the photo! smooth seams, genuine leather, husband is happy    |
| F***y | 11 Jul 2019 09:34 The bag is good. I liked it. Of the shortcomings-strongly scratched and the shoulder strap is not balanced, the unfilled bag is strongly cranite |
| N***n | 9 Jul 2019 09:58 The bag is excellent, fully matches. Delivered in 8 days. Big respect. |
| A***a | 14 Jun 2019 08:55 Bag quality, i'm happy. From the moment of payment to the moment of arrival it was 19 days. |
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
